The Black Box of AI Tools: Why Model Context Protocol (MCP) Demands Real Observability

AI agents are increasingly using external tools via the Model Context Protocol (MCP), but these interactions often operate as a 'black box.' We explore why dedicated observability is crucial, referencing new research from AWS/Intuit and the CSA's MAESTRO framework.

The way we interact with AI is undergoing a fundamental shift. No longer limited to simple Q&A, AI agents and assistants—whether embedded in development environments, powering chatbots, or orchestrating automation—are now actively engaging with external tools and data sources. This expanded capability is increasingly standardized by the Model Context Protocol (MCP), originally introduced by Anthropic. MCP offers a structured, interoperable framework for AI systems to invoke tools, call APIs, and act within broader environments.

MCP is enabling developers to build more advanced workflows—from retrieving structured data and managing content repositories, to executing tasks via community-contributed or enterprise-grade MCP servers.

While this evolution enhances capability, it also introduces a critical challenge: these tool interactions often occur as a "black box," leaving developers and security teams without clear insight into what actions AI agents are taking and how they are executed.

The Growing Opaque Layer in Our AI Stacks

A typical MCP workflow involves multiple stages:

  1. An AI system receives a high-level command or query.
  2. The AI, using its language model, interprets the intent and invokes its MCP Client.
  3. The MCP Client generates a structured request.
  4. This request is sent to an MCP Server, which handles execution.
  5. The server invokes the relevant tool—via a script, API, or other operation.
  6. The result is passed back through the chain, ultimately returning to the AI host.

When issues arise—be it unexpected behavior, failed tasks, latency, or a suspected security concern—pinpointing the source becomes exceptionally difficult. Was the intent misinterpreted? Did the client send a malformed request? Did the server or tool fail silently?

Without visibility into each stage, diagnosing root causes can be time-consuming and error-prone.

Enterprise Security Research Validates the "Black Box" Risk

This is not just a technical inconvenience. Leading security researchers are beginning to emphasize the operational and compliance risks posed by the opacity of MCP interactions.

A recent research paper, "Enterprise-Grade Security for the Model Context Protocol (MCP): Frameworks and Mitigation Strategies" by Narajala and Habler[^1], highlights these concerns. The study applies the MAESTRO framework from the Cloud Security Alliance—a layered security model for agentic AI.

Within MAESTRO's 7-layer architecture, Layer 5: Evaluation & Observability is identified as foundational. The paper explicitly flags "Insufficient Auditability" as a primary risk category, noting that a lack of structured logging inhibits security investigations and anomaly detection. It also outlines secondary concerns like evasion of detection and compromised observability mechanisms.

Expert Consensus: Observability is Not Optional for MCP

The research by Narajala and Habler1 and threat modeling frameworks like MAESTRO point to a clear consensus: for MCP to be secure and reliable, particularly in enterprise environments, dedicated observability is essential. Conventional API security and general-purpose logging are not sufficient to address the dynamic and complex nature of MCP-driven interactions.

Risks associated with the lack of observability include:

  • Slow Debugging and Reduced Developer Velocity: Without insight into what's happening, teams lose valuable time identifying root causes.
  • Unreliable AI Behavior: When agent actions cannot be validated or traced, trust in AI output erodes.
  • Performance Blind Spots: Without timing and execution data, it becomes difficult to detect slowdowns or inefficient tool chains.
  • Security and Compliance Vulnerabilities: Absent a clear audit trail, incidents may go undetected and compliance requirements unmet.

Illuminating the Path: What True MCP Observability Delivers

For MCP to function securely and transparently, developers need deep, structured insight into interactions. "True observability" in this context requires:

  • Structured Request and Response Logging: Full visibility into the messages exchanged between client and server, including all parameters and returned data.
  • Rich Metadata Capture: Contextual information such as timestamps, transaction IDs, methods used, target servers, and tools invoked.
  • Clear Outcome Signals: Success/failure flags, error messages, and codes at each stage.
  • Performance Metrics: Execution durations for requests and tool invocations.
  • Immutable Audit Trails: A verifiable, time-ordered history of all interactions for compliance and investigation.

With these in place, teams can:

  • Diagnose failures quickly by identifying exactly where and why something broke.
  • Verify AI behavior by correlating user intent with resulting tool actions.
  • Optimize performance by analyzing latency patterns across tools and servers.
  • Strengthen security through detailed audit logs and anomaly detection.

Generic observability tools, while helpful for traditional applications, often lack the context and structure needed for MCP. The dynamic, model-driven nature of these workflows calls for purpose-built tooling.

The Imperative for Dedicated MCP Observability Tooling

As the Model Context Protocol becomes a foundational layer in modern AI systems, the need for visibility grows in parallel. Organizations cannot afford to treat these interactions as opaque or secondary.

Security frameworks like MAESTRO and research by Narajala and Habler[^1] make the case clear: the time for ad hoc logging and superficial monitoring has passed. Developers, operators, and compliance teams need observability tools that understand and track the MCP lifecycle—end to end.


Ithena: Bringing Clarity to Your MCP Workflows

At Ithena, we've built our tools to meet this challenge head-on. ithena-cli and the Ithena Platform provide developers and teams with streamlined, high-fidelity observability for MCP-based systems—without requiring changes to existing workflows.

Instrument Instantly with a Single Prefix:

ithena-cli node server.js
ithena-cli docker run mcp-server
ithena-cli npx -y community-mcp

Once wrapped, ithena-cli begins capturing and structuring logs for every MCP interaction automatically.

Developer-First, Local-First:

Logs are stored locally in a lightweight database, perfect for debugging during development. Use:

ithena-cli logs show

To instantly spin up a browser-based log viewer for detailed inspection. No internet connection required, no vendor lock-in.

Seamless Cloud Integration When Ready:

For teams that need centralized logging, analytics, or compliance-ready audit trails, a single login connects ithena-cli to the Ithena Platform:

ithena-cli auth login

From here, encrypted logs can be analyzed, searched, and shared across your organization.

Whether you're debugging workflows, verifying agent behavior, or enforcing governance on production AI systems, Ithena enables visibility where it's most needed.

MCP is poised to reshape how AI agents operate. But with great flexibility comes complexity. Without robust observability, we risk losing control over the very systems we're building.

If you're working with MCP, now is the time to bring clarity to your AI stack. Learn more at ithena.one.


References

  1. Narajala, V., & Habler, I. (2025). Enterprise-Grade Security for the Model Context Protocol (MCP): Frameworks and Mitigation Strategies. arXiv:2504.08623v1. https://arxiv.org/abs/2504.08623v1